From a slow leak behind the drywall to a full basement flood, New Ulm property owners call Aqua Guard Water Damage because we show up with the right gear the first time — no guesswork, no upsells at the door.
Call +1-844-234-5373 Now
Aqua Guard Water Damage built its New Ulm operation around one standard: arrive fast, document everything with moisture readings and thermal imaging, and communicate the drying plan in plain language before we touch a single wall.
We answer our own phones around the clock in New Ulm, which means the person who books your appointment already knows our schedule, our crew availability, and how fast we can realistically get a truck to your address.
We invest in ongoing training as drying standards and equipment evolve, rather than treating a technician's initial certification as the finish line.
A stain that keeps reappearing after you paint over it is a signal, not a coincidence — the moisture source behind the wall hasn't been addressed and needs a moisture meter reading, not a fresh coat of paint. Repainting without finding the source just hides the problem for a few more weeks.
Musty odors that seem to follow you from room to room often mean the HVAC system is circulating spores from a hidden wet area, which spreads the problem rather than solving it.
Carpet that stays damp or squishy days after you last noticed water is holding moisture against the subfloor, which is exactly the condition that lets mold take hold underneath.
If your usage climbs but nothing in your household routine changed, a hidden leak behind a wall or under the foundation is worth investigating immediately, since slab leaks rarely announce themselves any other way.
Paint that bubbles or peels away from a wall, especially near baseboards, usually means moisture is pushing through from behind rather than a simple application problem.
Mold that returns after cleaning with bleach is a sign the underlying moisture source was never addressed, since surface cleaning does nothing for saturated material behind the wall.
Our Mold Remediation process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
Standing water gets removed with commercial extraction equipment first, then we run moisture readings across every affected surface so the drying plan targets what's actually still wet, not what looks dry on the surface.
Drying logs track humidity, surface moisture, and airflow at every checkpoint, so you get documented proof the structure is dry before we close out the job — useful for your insurance claim too.
Blackwater jobs get treated with extra caution, since porous materials that touched contaminated water almost always need to be removed rather than dried in place.
Once structural drying is underway, we apply antimicrobial treatments to studs, subfloor, and other porous surfaces to stop mold colonies before they establish, especially in areas that stayed wet more than 48 hours.
The same team that documented the damage and dried the structure hands off directly to reconstruction, which keeps the whole timeline shorter and the paperwork simpler.
We inventory and pack out contents that need to leave the affected area during drying, then coordinate their return once the space is verified dry and repairs are complete.
A real person answers, gathers the details of your water loss, and routes the closest available crew immediately.
The assessment sets the entire plan — skipping it or rushing it is how jobs end up with hidden moisture pockets months later.
Standing water comes out first with truck-mount equipment, then air movers and dehumidifiers go to work based on the psychrometric numbers we recorded.
We re-test every affected area before calling a job complete, then coordinate repairs so you're not left with an open punch list.
Insurance and licensing aren't just paperwork here — they're what let us stand behind the work if something doesn't go as planned.
A crew close by isn't a marketing line — it's the difference between drying equipment running in an hour versus waiting half a day.
You get a written estimate before work begins, not a surprise invoice after the drying equipment is already running.
We stand behind every job with a documented re-inspection before we consider the work complete.
We'd rather run drying equipment an extra day at our own cost than close out a job with a moisture reading we're not confident in.
Our technicians don't get paid faster by closing jobs early, which keeps the incentive aligned with actually finishing the drying properly.
Call +1-844-234-5373Aqua Guard Water Damage dispatches crews throughout New Ulm and the surrounding zip codes, including 56073, so response times stay fast no matter which side of town the call comes from.
Coverage isn't limited to the city center — our New Ulm routes extend out to the surrounding suburbs so outlying addresses aren't treated as an afterthought.
"A pipe burst behind our water heater and the crew here in New Ulm had extraction units running within 40 minutes of my call. They walked me through the moisture readings every day until it was fully dry."
James R., New Ulm"They caught mold starting behind our drywall before it spread and contained it properly instead of just painting over the problem like a previous contractor did."
Denise M., New Ulm"The sewage backup in our laundry room was handled with full PPE and proper disposal of the ruined flooring. I appreciated that they explained the Category 3 contamination process before starting."
Marcus T., New Ulm"Fast response, clear pricing, and they coordinated directly with my insurance adjuster which saved me a huge headache during a stressful week."
Priya S., New Ulm"The thermal imaging inspection found damage behind a cabinet we never would have thought to check, which probably saved us from a much bigger mold problem down the road."
Carlos V., New Ulm"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., New Ulm"A cracked supply line under the kitchen sink went unnoticed for days and by the time we called, the subfloor was saturated. The crew pulled the damaged material and had drying equipment running within the hour."
Tyrone B., New Ulm"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., New Ulm
